The definition of a �small business� varies across the world, but irrespective of the definition, small businesses make up a significant component of the number of businesses in many countries. In New Zealand there are an estimated 300,000 small businesses (defined as employing < 5 people). SMEs accounted for 39% of the economy's total output, and yet the training and development of their principals and staff is often limited, and certainly insufficient for them to expand and grow both internally and internationally (only around 11,000 are currently involved in export). This paper discusses how ODL could be the answer for a sector of industry which is both struggling to deal with day to day business issues and lacking the drive to do much about it.
Matthews, C. (2008). Small business development and export guidance. In Fifth Pan-Commonwealth Forum on Open Learning, University of London, London.