Research into retention, completion and progression in tertiary education shows that of the students who started in 1998, 40 percent had qualified by 2002, 9 percent were still studying, while a disturbing 51 percent had dropped out. Against this background the Learning Centre uses a range of 'high tech' and 'low tech' strategies to support diverse learner needs; two are highlighted: 'Facilitated, online study skills workshops for first-years' Culturally relevant, telephone peer support for Maori students Both strategies are demonstrated, with 'real-life' examples illustrating our learner-centred approach of meeting students where they're at and where they are.
Olivier, G., & Rawlings, C. (2008). Diverse technologies for diverse learning needs: Supporting students where they're at and where they are. In Distance Education Association of New Zealand Conference, Wellington, New Zealand.