Conference paper, published in proceedings (peer-reviewed)
Library and information studies research has made use of key informants to gather useful background data, but the role of the key informants has been under-acknowledged, under-reported, and under-rated. This study aims to rectify this lack by identifying the value of key informants, proposing systematisation of their input, and describing their potential research contributions.
Cossham, A., & Johanson, G. (2019). The benefits and limitations of using key informants in library and information studies research. In Proceedings of RAILS - Research Applications Information and Library Studies, 2018, Faculty of Information Technology, Monash University, 28-30 November 2018. Information Research, 24(3), paper rails1805. Retrieved from http://InformationR.net/ir/24-3/rails/rails1805.html