Knowledge management: A New Zealand survey into current practices.

Abstract

This paper outlines findings of a survey of knowledge management practices in New Zealand. Both the government and private sectors were surveyed using a survey instrument originally developed by the School of Management, University of Cranfield, United Kingdom, and enhanced by the School of Information Management and Systems at Monash University, Melbourne. A total of 410 surveys were distributed. Findings show a knowledge management landscape that displays both a consensus on what constitutes knowledge management and contradictory statements on its various aspects. It appears from this exploratory survey that knowledge management is still maturing in New Zealand.